Contacting ICE

Personalized Support

Serving customers around the world

Our business is built around the recognition that the needs of our customers should come first. Whether it’s a Q&A phone call with our 24-hour trading help desk, a platform tutorial with a technical account manager or a one-on-one meeting with an ICE product expert, we’re here to support your needs whenever and wherever you need us.

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Contact directory

Trading & Clearing Support	Email / +1 770 738 2101 or +1 312 945 5800
Market Supervision / ICE Futures U.S. & ICE Futures Canada	Email / +1 212 748 3949, Option 1
Market Supervision / ICE Futures Europe	Email / +44 (0)20 7382 8200, Option 2
Market Supervision / ICE Endex Derivatives Market	Email / +44 (0)20 7382 8200, Option 3
Market Supervision / ICE Endex Spot Market (24/7 support)	Email / +31 20 305 5120
Market Supervision / ICE Futures Singapore	Email / +65 6505 0748, Option 4
Market Operations / ICE NGX	Email / 888.NGX.5888 / +1 403 974 4357
Market Supervision / ICE OTC	Email / +1 770 738 2101, Option 1, Sub-Option 1
Market Supervision / ICE Futures Abu Dhabi	Email / +971 (0) 22 454 909, Option 5
ICE Link Helpdesk / Credit	Email / (Americas) +1 770 738 2101, Option 3 (EMEA/Asia-Pac) +44 (0)20 7488 5100, Option 3
ICE eConfirm & ICE Trade Vault Help Desk	Email / +1 770 738 2101, Option 4
Creditex Group Help Desk	Email / Creditex Securities (North America) +1 212 323 8520 Creditex Brokerage (Europe) +44 (0)20 7429 3050 Creditex Singapore (Asia-Pacific) +65 6411 0649
ICE Chat, Options Analytics (IOA)	Email / +1 770 738 2101 Option 9
WebICE, ICE Block	Email / +1 770 738 2101 / +44 (0)20 7488 5100 Option 1 Sub-Option 1
ICE Data Services Support Visit service.theice.com to create and track open cases, live chat, and browse our knowledgebase.
ICE Data Services Client Support	Region Americas: +1 770 999 4501 or +1 312-945-5804 EMEA: +44 203 948 6501 APAC - Australia: +61 3 9071 4592 APAC - Hong Kong: +852 3018 8279 APAC - Singapore: +65 6817 6211 APAC - Tokyo: +81 3 4520 8110 Prompts Option 1: BondEdge / ICE Data Analytics Option 2: Pricing & Analytics Option 3: Consolidated Feed & Tick History Option 4: Desktops Option 5: ICE Data Derivatives Option 6: Indices & IOPV Option 7: ICE Options Analytics and Quote Board
Connectivity	Connectivity Support: US: +1 770 661 0010 Europe: +44 203 808 6638 APAC: +61 3 8593 5999 Email Connectivity Sales: US: +1 770 661 0010, Option 3 Europe: +44 207 429 4610 APAC: +61 3 9249 2093 Contact us
eSignal Desktop	Americas: +1 770 999 4511 Europe: +44 203 948 6511 Middle East: +00 971 4 523 2545 Singapore: +65 3158 3105 Australia: +61 3 9067 7000
Sales Contact for Other ICE Data Services	Americas: Email EMEA: Email APAC: Email

Compliance / ICE Futures U.S.	Email / +1 212 748 4008
Market Regulation / ICE Futures Europe	Email / +44 (0)20 7065 7797

Direct Message

Direct Message Clearing Houses Direct Message ICE Clear Europe

Clearing Support
+1 770 738 2101, Option 2

Direct Message

Press and Media Inquiries	Email
Investor Information	Email

For additional information, please visit our Investors & Media Page

Technical Support	Email / +1 770 738 2101 Option 5
Licensing & MFT Enquiries	Email / U.K. +44 (0)20 3540 7200 U.S. +1 347 252 6465
Whistleblowing	Email / +44 (0)20 7429 7113
General Inquiries	Email / +44 (0)20 7429 7100

Sales Contact for DataX, DGX, EvalueX, RMX & SDX Products	Americas: +1 770 999 4501 or +1 470 280 7644 Europe: +44 (0)20 7488 5100 Hong Kong: +852 3962 8100 Mumbai: +91 22 6743 8588 Singapore: +65 6594 0160 Melbourne: +61 3 9249 2171, Option 1 Tokyo: +813 3206 7533
Sales Contact for Other ICE Data Services	Americas: Email EMEA: Email APAC: Email

ICE Cybersecurity	Email

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Personalized Support

Serving customers around the world

Receive industry alerts/subscriptions

Select your support option

Contact directory

ICE Data Services Support