Colocation Services in the European Liquidity Center (EULC)
ICE Data Services state-of-the art, tier 4 guided data center in Basildon, Essex, UK provides colocation space and supporting services to ICE Data Services customers.
Facility Highlights
- 30,000 square meter building situated on a 6.5 hectare site 53 kilometers from central London.
- Designed and built on the principles of a Tier 4 facility (2N) incorporating seven 1,000 square meter halls.
- Three 1,000 square metre halls are currently in operation, with 1MW of power per hall, expandable to 3MW as required. The 1,000 square meter Hall 1 is dedicated to colocation customers.
- Redundant fiber is diversely routed into and out of the data center, providing latency connectivity to ICE’s access centers in central London.
- Powered by two diversely routed National Grid power feeds, each terminated via its own transformer station on site.
- Forty-eight hours of emergency generator fuel storage and cooling tower water as standard, additional available if required.
- Blast-hardened building with all mechanical and electrical (M&E) systems on the ground floor and the data halls on the mezzanine floor.
- Mechanical Uninterruptable Power Supplies (UPS) is N+N per Hall. The main chiller plant is N+N, with ice storage back up offering 10 minutes coverage at full capacity per data hall.
- Heating, Ventilation and Air Conditioning (HVAC) system at N+N per Hall.
- Fire detection via early smoke detection (VESDA) within each CRAC corridor.
- Fire Suppression via Hi-Fog water mist suppression system with locally activated heat detection system.
- 24/7 building management system providing continuous temperature and humidity monitoring.
- Carrier Meet Me Room facilities allowing customers a choice of telecommunications provider for services into and out of the colocation hall.
EULC Colocation Facilities
The European Liquidity Center’s facilities provide equal and uninterrupted access to markets and venues hosted in Basildon.
Customers are able to select from colocation cabinet units in configurations of:
Standard Density Full Cabinet (4kW).
High Density Full Cabinet (9kW).
Micro-Colocation Partial Cabinet Solution (0.5kW or 1kW).
Full cabinet configurations vary only in terms of power, providing:
4kW/9kW of N+N power as requested and selected by the Customer1.
45U of usable space, within a 52U high, 800mm wide x 1000mm deep cabinet. An additional 7U of space is occupied by supporting infrastructure e.g. power strips, cable management and patch panels.
Center post construction avoids corner post obstructions.
Open base configuration for unhindered cable access.
Fully adjustable vertical equipment rails to support mounting technologies 19 inch (EIA 310) and 23 inch, and ESTI.
All cabinets are independently rated to 1000kg equipment load.
Front to back cooling with the ability to reconfigure for equipment needing side-to-side ventilation.
High-flow and reinforced vented front and rear doors with mastered combination locks.
Horizontal and vertical cable management.
Cabinets are allocated as “next available” as orders are received and to meet any specific customer requirements. For customers requesting multiple, contiguous cabinets, contiguous space will be provided where possible. If not available, cabinets will be allocated throughout the colocation hall and can be connected via a Liquidity Center Cross Connect (LCX).
Customers wanting to order contiguous space in the colocation hall can also take advantage of the Power Not Utilized (PNU) facility at additional charge2. This is available only within the standard hall, not within caged environments.
EULC Data Center Support
Customer equipment within the EuLC colocation hall unit is installed, uninstalled and modified by ICE’s qualified Data Center Operations staff or its authorized agents. Installation covers:
Multimode fiber from colocation cabinet to network service to which a customer subscribes e.g. ICE Global Network IP (Colocation IP) or the Liquidity Customer Network (LCN-LX) where cable lengths from ICE network equipment to customer cabinets are harmonized for equal access;
Installation of equipment within a client’s colocation cabinet; and
Installation of patch cabling within the colocation cabinet3.
LCX cabling is also available for connectivity between a firms own colocation cabinets or for connection to their selected telecommunications provider in the MMR.
Beyond initial installation, ICE provides a high quality 24x7 on-site remote-hands service for maintenance needs. Charged at a fixed, hourly rate support includes hardware changes, equipment resets, hardware replacement and visual checks. This remote hands support can be requested directly via:
EuLC (Basildon) Data Center Operations: Telephone: +44 (0)20 3017 5800 Email: [email protected]
Customers who elect to occupy caged space areas may be permitted to perform cabling in the cabinets within the caged area as long as performed in line with EuLC Operating Policies. Security for all cabinets in the shared colocation area is also ensured as all cabinets are secured using individual combination lock security on the front and back of the cabinets and the colocation hall is monitored by recorded CCTV cameras 24/7/365.
EULC Colocation Network Connectivity Services
Customers of the EuLC can select from two primary customer networks depending on requirements; ICE Global Network t IP or LCN-LX. All network connections include patch frame delivery, the harmonized cabling (i.e. equal cable lengths) between the ICE network equipment in the colocation hall and each customer cabinet. Customers have a choice between 1Gbps and 10Gbps connection speeds to meet their individual requirements.
ICE Global Network IP (Colocation IP) supports layer 2 and layer 3 network services and extends beyond local service connectivity to Basildon systems. Access includes remote ICE Futures markets, ICE Data Services data and systems, third party data, trading services and connectivity to customers remote ICE Global Network-connected sites.
Each ICE Global Network IP connection is actively monitored via fiber-optic taps. These are passive and do not impact latency or line performance.
Customers configure logical interfaces (VLANs) for each service establishing a BGP peering session to exchange IP routing information. NAT is not supported and each customer connection is filtered to receive and submit only the authorized set of routes and services. Ports support both unicast and multicast connectivity.
Customer source IPs must be either a globally unique registered IP address or a “private” IP address from a range of IP addresses assigned by ICE. Anti-spoofing packet filtering on edge router ports discards inbound IP datagrams with unexpected source addresses.
ICE Global Network LCN-LX provides low latency, layer 3 access to ICE Futures markets, located within the data center, including order entry and market data services. It is the primary network within the EuLC, providing customers improved latencies compared to the ICE Global Network IP service.
The spine-and-leaf deployment allows for scalability as ICE can add edge switches in future whilst maintaining a consistent latency profile across all switches and ports. Ports are actively monitored for physical and logical status and where required, detailed latency or packet interrogation tools able to be quickly deployed for troubleshooting, issue resolution or query.
Services taken over the LCN all share a single, non-tagged interface and VLAN tagging set by the customer may be ignored or tagged packets discarded. Route exchange is via BGP and NAT on the LCN switch is not supported. Ports support both unicast and multicast connectivity.
Customer source IPs must be either a globally unique registered IP address or a “private” IP address from a range of IP addresses assigned by ICE. Anti-spoofing packet filtering on edge router ports discards inbound IP datagrams with unexpected source addresses.
ICE Global Network Colocation IP and LCN-LX advertises IPv4 routes for all public unicast services, multicast sources and rendezvous points in the data center. All application message types are supported over these network distribution platforms via industry standard protocols.
In addition to local network connectivity, ICE also provides supporting connectivity services to co-located customers of:
Liquidity Center Cross-Connect (LCX) layer 1 connection between customer racks in the data halls4.
For this service, ICE Data Services provides the connection and maintains the physical state of the connection, but does not administer or provide for traffic flow that occurs on the connection.
Timing Services to meet our customer specific time service requirements of precision and traceability. Service options are:
NPLTime® is ICE’s colocation PTP timing product linked directly to NPL’s UTC time source;
Direct access to GNSS (GPS, Glonass, Galileo) signals via low-loss coaxial cable; or
Access to the ICE colocation Stratum-1 NTP servers via LCN-LX.
EULC Connectivity Support
For Connectivity Support, customer can contact ICE’s Network Operations team 24/7/3655 via:
US: +1 770 661 0010
Europe: +44 203 808 6638
APAC: +61 3 8593 5999
Email: [email protected]
Conditions for Accessing the Services
Conditions for operating within ICE’s data center are in the published webpage & Colocation Operating Policies - European Liquidity Center – Colocation Operating Policies
Customers should also see clause 2 of the “Additional Terms- Colocation”